Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Robots are Taking Over our Savings – but Don’t Worry, it Could Be Better(ment) this Way.
LT
Last modified on November 17, 2016 at 7:30 pm
Robo-advisors are transforming the wealth management industry with digital innovation, but will they be able to hold off industry stalwarts as standalone companies?
Start your engines… via your smart phone.
Ty
Last modified on November 18, 2016 at 5:53 pm
Lynk & Co's digital strategy aims to disrupt and revolutionize the car industry.
Will Telemedicine Re-shape Our Healthcare Industry?
TW
Posted on November 18, 2016 at 5:57 pm
Teladoc, a telemedicine company, is using digital technology to re-shape our way to receive healthcare service.
Emirates Airlines: A Quest for Service Quality
abcd
Posted on November 17, 2016 at 6:58 pm
Believe it or not, the internet is one of the factors to blame for the poor service quality in the airline industry, but Emirates is trying to use other aspects of the digital transformation to deliver superior customer experience.
Currenc-E: M-Pesa Transforms Kenyan Economy
David Chan
Last modified on November 20, 2016 at 11:34 am
Lauded as one of Africa’s greatest innovations, M-Pesa has revolutionized consumer spending in Kenya by introducing consumers to safe and reliable banking at a low cost.
Can Pearson shape the future of Education?
Nico Berardi
Posted on November 18, 2016 at 5:22 pm
Marc Andreesen coined the phrase “software is eating the world”. Will Pearson be eating or will it get eaten?
Uber’s Bet on Self-Driving Car
Peter Chen
Last modified on November 20, 2016 at 11:14 pm
Uber, the tech firm that invented the popular ride-sharing service and disrupted the way the world moves, is now facing its biggest challenge since its inception: the revolution around self-driving car. Ever since the first car was invented 130 years [...]
A Hospital’s $1.2 billion Digital Transformation
OER
Last modified on November 18, 2016 at 3:39 pm
"this is not an IT implementation, this is a business transformation"
Riding the “Smart” Electric Wave at Florida Power & Light
ladylearned
Posted on November 18, 2016 at 1:43 am
Exploring the implications of digital disruption in a traditional industry.
Orbitz: Turning Digital Distribution from a Challenge to an Opportunity
GG
Posted on November 18, 2016 at 5:11 pm
It was the year 2001. The leaders of five major airlines (Delta, United, American, Continental, and Northwest Airlines) were greatly concerned about the rising threat of digital distribution through 3rd-party online travel agencies/exchanges such as Expedia. In contrast to traditional distribution channels [...]
e-Estonia: How Estonia is digitalizing an entire country
ABC
Last modified on November 16, 2016 at 3:25 pm
Complete your tax returns in three minutes. Visit the DMV from your couch. Vote with your iPhone on your way to work. Free nationwide wifi. Utopia? No, this is Estonia.
Will two startups shake up China’s traditional bike business – a new round of ride-hailing fight in China
ADL
Last modified on November 17, 2016 at 5:24 pm
As China’s ride-hailing industry faces tougher regulations, tech companies and VCs are seeking for opportunities in a two-wheeled business instead of four
Philips Lighting Utilizes the IoT Revolution to Brighten Its Future
N
Posted on November 18, 2016 at 1:31 pm
Can Philips reverse the trend of slowing growth and falling margins with digital innovation? Perhaps they already have.
GE’s Big Bet on the Industrial Internet
nmarchant
Posted on November 18, 2016 at 4:15 pm
GE is spending a fortune creating the industrial internet. One application of their industrial internet could replace my former job at an oil refinery. Will their big bet pay off and replace my former job?
Buy an Office Building Online with Cadre: Amazon for Commercial Real Estate Deals
Jaiye B. Falusi
Posted on November 18, 2016 at 7:55 am
Real estate investing startup Cadre is finally disrupting the real estate investing business.
Technology in Transit
Matt
Last modified on November 18, 2016 at 6:39 pm
Once a technology innovator and the jewel of American public transit, the Washington Metropolitan Area Transit Authority (WMATA) of Washington DC is facing an unprecedented crisis. Can technology help propel WMATA through this crisis and into the future?
Amazon Hybridizes Brick-and-Mortar and Online Grocery Paradigms
ctapen
Last modified on November 18, 2016 at 12:27 pm
Amazon looks to capture online grocery by establishing a physical presence to supplement its digital tactics
Where Has the ‘Magic’ Gone? Disney’s Response to Digitization
Eric
Posted on November 18, 2016 at 2:44 pm
MyMagic+, Disney’s $1 billion answer to digitization, has created a more interactive, customized, and convenient experience for guests. And it’s just getting started.
Battle for eyeballs: does the BBC face extinction?
Jack
Last modified on November 20, 2016 at 4:31 pm
With the UK finding itself in deeply uncertain political times, the importance of the BBC’s role as an impartial source of information that holds those in power to account only increases. However, its very existence is thrown into doubt by [...]
Volvo: Making People’s Lives Easier, Safer, Better
JND
Posted on November 15, 2016 at 10:22 pm
“Volvo’s philosophy has always been to put people first. To pioneer innovations for a safer, cleaner, more enjoyable future. What will people need? How will they drive? To answer these questions, it’s sometimes necessary to challenge convention, to find a [...]
Fitbit is the current market leader, but are its steps limited?
Will Alexander
Last modified on November 17, 2016 at 8:22 pm
Fitbit has become a billion dollar company by allowing users to easily view leading health indicators such as daily activity patterns, but is the company destined to be swallowed up by bigger data companies such as Apple?
Power of Digital Payments and Mobile Platform
SupplyChainGuru
Posted on November 18, 2016 at 12:12 am
Off Grid Electric is utilizing pay-as-you-go energy model to reshape the economic landscape of one of the most underserved populations in the world.
Teladoc: Saving Lives or Just a Dime?
RYR
Last modified on November 18, 2016 at 5:05 pm
Teladoc, the largest telemedicine provider in the U.S., is on a mission to transform how patients receive health care.
Skootar: Transforming the Messenger Service in Bangkok
MA
Posted on November 18, 2016 at 5:56 pm
How one company is digitally transforming the Bangkok courier system.
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