Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Hasbro Is Not Leaving Monopoly to Chance
Gregor
Posted on November 18, 2016 at 5:04 pm
The evolution of a legendary game
Digital Ordering – Curse or Cure for Struggling Restaurant Concepts?
WRE
Posted on November 18, 2016 at 5:59 pm
Panera Bread bets on expensive eCommerce platform to lift sales and improve customer service
GoPro: The Defiance of the Smartphone Era
barbaragz
Last modified on November 18, 2016 at 2:40 pm
After thriving in the 90’s, in 2001, Kodak’s sales were dropping as a symptom of the near end of the analog cameras era. That same year, Nick Woodman developed the first “GoPro” prototypes.
TaskRabbit: Say to No to Chores
Tracy Williams
Last modified on November 17, 2016 at 1:21 am
TaskRabbit uses mobile technology to save consumers from chores.
PAYTM and India’s Cash Driven Economy: Opportunity for Online Payments
SustainabilityEnthusiast
Posted on November 18, 2016 at 5:40 pm
The immense opportunity for online payments in the world's fastest growing major economy
P2P Lending: LendingClub’s Sprints & Stumbles
Heather Engel
Last modified on November 18, 2016 at 6:48 pm
A walk-through a company's ambitions to digitally transform the $3 trillion consumer credit industry.
Hacking the TOM Beer Challenge
alexmccurdy
Posted on November 18, 2016 at 4:56 pm
Even with its rapid growth, the beer industry is one of the only “just in time” industries left. It’s an industry weighted down with archaic inventory management and ordering systems, prime for IoT.
A world with no waiting rooms?
Psanmartin
Posted on November 18, 2016 at 3:42 pm
Sáltala - Improving the quality of public services by giving back the waiting time to users
Barilla: how the Internet-of-Things helps tracing food from “field to fork”
Roberto_Morfino
Last modified on November 19, 2016 at 10:00 am
How Barilla is creating "digital passports" for each of its product to improve safety, communicate quality and raise awareness about sustainable farming among its consumers
A Bright Driverless Future for Siemens
Blaine Barnard
Last modified on November 18, 2016 at 12:04 am
Siemens provides a digital advantage to rail network operators through efficient, high capacity driverless train systems.
Cranking up the heat on Honeywell thermostats
David Mravca
Last modified on November 18, 2016 at 5:55 pm
The first iconic home thermostat, the T86, was designed by Henry Dreyfuss and manufactured by Honeywell in 1953. [1] The T86 was called “the Round” circular thermostat and was made of plastic, brushed metal and raised gold digits. [2] Its [...]
RubiconMD: Treating Referrals
ryank
Posted on November 16, 2016 at 3:34 pm
Tackling referrals and healthcare's triple aim
Baseball’s Big Data Revolution
TB12
Last modified on November 17, 2016 at 10:09 pm
America's Pastime has moved from the dusty fields of old into a sabermetric matrix of big data, futuristic technology and high-stakes analysis.
Digital innovation in the banking industry – Are branches a thing of the past?
TRF
Posted on November 18, 2016 at 3:17 pm
A Portuguese bank is attempting to reinvent the concept of branch and the customers are loving it!
GO-JEK: Motorbike taxi changing the landscape in Indonesia
Taka
Posted on November 17, 2016 at 2:23 am
GO-JEK, an Indonesian start up founded by HBS alum Nadiem Makarim (MBA 2011), became a unicorn at a US$1.3 billion valuation only 1.5 years after they launched its mobile application [1]. How did Makarim create such a huge business with [...]
From Digitilization to a New Energy Landscape
V. Rubeus
Posted on November 18, 2016 at 7:57 am
The digital transformation of the energy industry is creating new pathways for power companies to compensate for stagnating energy sales. Those who use analytics and new technologies to adapt their core business models will lead the transformation. Those who rely [...]
Self-Driving… You Out of Business
Regan
Posted on November 18, 2016 at 4:34 pm
Autonomous vehicles will increase safety and convenience on the roads, but at what expense to other industries?
Salesforce is Stealing Einstein’s Thunder
Ilan S.
Posted on November 18, 2016 at 4:38 pm
Salesforce’s ubiquitous CRM tool enables users to better monitor, understand, and serve customers, but will it be able to harness the power of insights generated by the IoT revolution?
Can Cellphones be the New Bank for the Unbanked?
Daniela
Posted on November 18, 2016 at 5:23 pm
Millicom's Mobile Financial Services uses digital technology to improve financial inclusion. Without a doubt, this business model has potential, but the industry still faces challenges that cannot be ignored.
Rolls-Royce: Embracing IoT on a wing and a prayer
msmith
Posted on November 18, 2016 at 2:35 pm
Rolls-Royce is investing in IoT technology to stay at the forefront of innovation in the aerospace industry.
Telemedicine: Removing the “Borders” in Doctors Without Borders
Sharif Vakili
Last modified on November 18, 2016 at 5:51 pm
MSF's mission to save lives in war-torn regions comes with great human and financial costs. Can telemedicine help overcome these challenges?
Turning the public into ‘citizen epidemiologists’
NY777
Posted on November 16, 2016 at 6:34 pm
How HealthMap uses digital technology to transform health information flows across the world
Healthcare Goes Digital: Allscripts Moves to Electronic Health Records
Hannah Kleinfeld
Last modified on November 18, 2016 at 4:51 pm
The U.S. healthcare system is in the midst of a major reform, with a focus on reducing healthcare spend while maintaining quality of care. One aspect of this is the move to digital patient records. Electronic Health Records (EHRs) intend [...]
Amazon: Their Most Innovative Drones Weren’t Built to Fly
NathanB
Posted on November 18, 2016 at 7:15 am
Flying drones may be Amazon's splashiest foray into digital transformation through robotics, but the future is already here.
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