Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

360° View of the Citizen: Digitally Enabled Social Services
EBN
Posted on November 18, 2016 at 4:50 pm
British Columbia, a province in Canada, spent five years and $182M on the Integrated Case Management (ICM) digital transformation to enable social service ministries to see a more holistic view of citizens and provide better social services. Was the ICM [...]
Waze: Changing the Face of Digital Navigation
AHM
Posted on November 18, 2016 at 12:20 am
Through strategic partnerships and community-curated data, Waze is revolutionizing mobile navigation - creating value for the company and the communities it depends on.
Building the 21st Century Government
VKS
Last modified on November 17, 2016 at 6:05 pm
How the Government of India is reinventing itself through Technology
ADT’s Digital Transformation – 140 Years in the Making
Garet
Posted on November 17, 2016 at 5:48 pm
How a telegraph company survived a digital revolution and became a leader in the smart home industry.
What Can Brown Print For You?
Carl
Last modified on November 18, 2016 at 5:58 pm
Instead of being disrupted by the 3D printing revolution, UPS has decided to disrupt itself.
AgEagle Takes Flight: A New Way of Helping Farmers Scope out the Field
JASP
Last modified on November 14, 2016 at 2:31 am
AgEagle is one of the pioneers in the field of Precision Agriculture, where data is being used to improve agricultural output. Take a bird's eye of view of this exciting industry that is poised to improve the way the world [...]
Using digitalization to eliminate the unbanked in Colombia
JDG
Posted on November 17, 2016 at 12:54 am
How Davivienda, a local retail bank, helped reduce the unbanked population and created financial benefits through technological innovation
TV Everywhere? More like TV Nowhere.
Bad Hombre
Last modified on November 18, 2016 at 5:34 pm
NBCUniversal tried to "digitize" TV, and failed. But TV is still around. How did old school TV survive the digital revolution?
Will V-Commerce Replace E-Commerce at Wayfair?
MTS
Last modified on November 18, 2016 at 5:56 pm
What Wayfair needs to compete in the new age of V-Commerce
A Smarter P&G
TOM430
Posted on November 14, 2016 at 6:46 pm
P&G is at the forefront of digitization among CPG companies with some of their "smart" product launches, however, will they be able to continue to innovate and win in this space?
Fighting the counterfeit drugs market, one text at a time
Akyaa
Last modified on November 18, 2016 at 2:50 pm
Sproxil is leveraging existing mobile phone technology in developing countries to empower customers to fight against the counterfeit drug market.
Optum-izing Healthcare Delivery & Service
AVV
Last modified on November 17, 2016 at 11:42 pm
Optum: Leveraging data, technology, and analytics to make the heath-care system work better for everyone – patients, providers, insurance plans, and governments.
It’s 2016, Do You Know Where Your Supply Chain Is?
ME
Posted on November 18, 2016 at 1:50 pm
Digitization is finally coming to an industry that has resisted technological improvement for decades. Flexport brings lower costs and higher transparency to freight forwarding
“Mom, Dad, I’m bored!” – How Digitization affects our Children’s Education?
Orly A
Posted on November 18, 2016 at 7:11 am
What is the role of a teacher in a world where elementary school students can find answers to all their questions in one click? What a technology giant like Google has to offer to young students and their educators in [...]
Telematics: How Flo is Tracking Your Every Move
CoffeeIsMyConstant
Last modified on November 18, 2016 at 6:21 pm
Usage-based insurance has revolutionized the auto insurance industry and lowered policy premiums, but at what cost to privacy?
A Better(ment) Way to Invest?
AlexShirley
Posted on November 18, 2016 at 5:05 pm
Betterment is reshaping the wealth management industry. Are robo-advisors just a new fad, or here to stay?
4 transformations in digital advertising that EVERY marketer should know. You Won’t Believe Number 3!
stg2018
Posted on November 18, 2016 at 4:45 pm
The rise and fall of Yahoo perfectly illustrates four key shifts in advertising digitalization over the past decade.
Michelin: Tires-as-a-Service
Emad
Last modified on November 17, 2016 at 5:24 pm
Michelin's journey from selling tires to selling outcomes.
Nordstrom: Balancing Bricks with Clicks
KTM
Posted on November 18, 2016 at 4:19 pm
An overview of how Nordstrom is responding to the digitization of retail.
Zillow: Ahead of its Time or Falling Behind?
RCTOM
Posted on November 18, 2016 at 1:59 pm
Zillow uses big data and machine learning to address pain points in the real estate industry, but is it thinking too small?
Our Modern Surveillance Society
Ellyn-C
Posted on November 18, 2016 at 4:50 pm
While the prevalence of surveillance cameras in metropolitan areas continues to increase, the technology does not always deliver on its promise to prevent crime. As law enforcement agencies rethink the use of video surveillance, societies must assess the trade off [...]
Pill Popping Made Easy
elyse
Posted on November 18, 2016 at 5:50 pm
Startup PillPack shows us how drug-dispensing robots and textable pharmacists can provide peace of mind at no extra cost to customers.
Flexport – Bringing Sexy Back…Not
sunds
Posted on November 18, 2016 at 1:31 pm
How to reduce supply chain inefficiencies by bringing the internet to freights
Burn the Boats: MSFT transformation with Office 365
EDRM
Posted on November 18, 2016 at 1:00 pm
MSFT has forced its cash cow into a software rental model, demanding lower margins at first but ushering in a new era of cloud and mobile first thinking from the top down.
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