Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Quality Food, Fast – Deliveroo and the On Demand Economy
T.O.M.
Last modified on November 18, 2016 at 1:01 pm
High smartphone penetration and cloud based software has enabled Deliveroo to become the Uber of food delivery but are the benefits of this opportunity shared equally amongst all stakeholders?
Tracing a web of destruction: Can big data fight human trafficking?
ART
Last modified on November 18, 2016 at 5:11 pm
Human trafficking is a fluid network of crime that enslaves millions around the world. The traditional response has been fragmented across countries, states, and cities, and each case often resolved in isolation. Polaris Project and other non-profits are exploring the [...]
A Bigger Piece of Pie: Converging Content Creation and Delivery at AT&T-Time Warner
Elise
Posted on November 16, 2016 at 6:59 pm
As slowing market growth drove fierce competition between telecom companies, AT&T announced its purchase of Time Warner to capture value created by the content flowing through its networks
Illumina – Shining a Light on Your DNA
lawgu2016
Posted on November 18, 2016 at 7:37 am
How technological advances in gene sequencing is making personalized healthcare increasingly affordable.
Talk to Chuck — Your New Robot Overlord
SM
Posted on November 16, 2016 at 8:13 pm
Charles Schwab is a big company. Their market cap currently stands at approximately 50 billion dollars [1]. Even so, Schwab has a remarkable history of reinventing itself as the needs of its customers evolve. Forty years ago, it created one [...]
Intercom: Reimaging customer service
anon
Posted on November 18, 2016 at 1:58 pm
Using technology to disrupt how companies scale
GO-JEK: Motorbike taxi changing the landscape in Indonesia
Taka
Posted on November 17, 2016 at 2:23 am
GO-JEK, an Indonesian start up founded by HBS alum Nadiem Makarim (MBA 2011), became a unicorn at a US$1.3 billion valuation only 1.5 years after they launched its mobile application [1]. How did Makarim create such a huge business with [...]
Digital Gainz : The Kayla Itsines Phenomenon
Riley
Posted on November 18, 2016 at 3:59 pm
Kayla Itsines takes over personal fitness with her online workouts.
Philips Lighting Utilizes the IoT Revolution to Brighten Its Future
N
Posted on November 18, 2016 at 1:31 pm
Can Philips reverse the trend of slowing growth and falling margins with digital innovation? Perhaps they already have.
A Big Step in Digital Transformation for Electricity: GE and Exelon Seal the Deal
Rony Brodsky
Last modified on November 20, 2016 at 6:14 pm
Digital Transformation for Electricity Infrastructure
Living Forever with Human Longevity Inc.
SkyStyne
Last modified on November 18, 2016 at 4:17 pm
This billion dollar startup is planning to keep you healthy and active on your 120th birthday. (Image by Brad Parkins)
Weathering the Digital Transition – Rehire Al Roker
Charlie J
Last modified on November 18, 2016 at 5:59 pm
In the digital age, the value of weather big data is rapidly increasing, but so is the value of unique, live content with personality. Especially if that personality is Al Roker.
Pokemon Go: Bringing video games into the real world
King
Posted on November 18, 2016 at 4:20 pm
Playing Pokemon in real life.
Oilfield Services Industry: Downturn to Digital Transformation
EK
Posted on November 18, 2016 at 5:57 pm
The Oil and Gas industry is reeling under the current industry downturn, since the prices of crude oil plummeted in early 2014. Its been more than two years since the prices have remain low with no recovery in sight. To [...]
Smart Meters: Gateway to a better grid
Andrew Serpa
Posted on November 17, 2016 at 3:37 pm
Itron, a pioneer in traditional utility meter technology, is laying the groundwork for the IoT of the utility industry with its Smart Meter products.
Smarter Service
Sonia
Last modified on November 17, 2016 at 6:39 pm
ISS Group is transforming the Facilities Services industry through technology.
The Facebook Flu: How Social Media is Changing Disease Outbreak Monitoring
AK
Posted on November 16, 2016 at 4:51 pm
Annoyed by your Facebook friends constantly complaining about their flu symptoms? Don’t be! They are an important data source for your local public health service’s disease monitoring system.
Motivate: Spinning Today for a Better Tomorrow
Joanna Cornell
Last modified on November 17, 2016 at 1:40 pm
Motivate uses technology to power bikeshare programs, transforming the world's transportation network.
Burberry is Bringing Tech-xy Back
Katherine Cheng
Posted on November 18, 2016 at 3:00 pm
Fashion from runway to purchase, mirrors transforming into runway footage, interactive shopping with apparel RFID tagging...are these enough to resurrect a fading British luxury brand?
Instacart: The Digital Grocery Revolution
Priya
Posted on November 15, 2016 at 8:26 pm
With digital platforms and big data insights, Instacart is alleviated the cumbersome experience of grocery shopping in urban areas.
ESPN: The World Worldwide Leader in (the Digitization of) Sports (Media)?
zs
Last modified on November 18, 2016 at 4:52 pm
ESPN’s ups, downs, and future with their migration into mobile in the face of declining subscriptions for the company’s flagship television networks.
Digital News and The Washington Post
NC
Posted on November 18, 2016 at 5:57 pm
Print newspapers are dying. So why is Amazon CEO Jeff Bezos investing millions in the Washington Post?
Nordstrom: Balancing Bricks with Clicks
KTM
Posted on November 18, 2016 at 4:19 pm
An overview of how Nordstrom is responding to the digitization of retail.
Greetings from Hallmark
Apek
Last modified on November 18, 2016 at 5:29 pm
• Network Security Architect. • Marketing Data Analytics Storyteller. • Application Security Analyst. Are all openings for jobs posted on the Hallmark Careers website in the last week. Surprised? You shouldn’t be.
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