Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Why Venmo would not succeed in Poland, i.e. “My banks are better than yours”
MS
Posted on November 18, 2016 at 4:12 pm
August 14th 2016 was my first day ever in the US. Together with my wife, we decided to fly in two weeks before classes at HBS were supposed to start to get to know Boston, settle in and, most annoyingly, [...]
Nike just did it: Digital (R)evolution
YM
Last modified on November 16, 2016 at 11:01 pm
Nike is world’s leading company in athletic shoes and apparel holding 62% of US market share and having total worldwide sales of $31 Bi in 2015. To maintain its dominance, Nike needs not only to have a digital presence, but [...]
Soon, Traditional Restaurant Management Systems Will Be Toast
NDG
Posted on November 16, 2016 at 5:19 pm
A Fenway-based start-up is attempting to deliver innovative software technology to the restaurant industry and digitize the way restaurants run their businesses.
Macy’s: A Beacon of Technology
Minute
Posted on November 18, 2016 at 5:59 pm
If you thought insurance companies had crossed the line, just wait until you hear what retailers are doing with your location information.
Is Nike the Next Big Tech Giant?
Eric
Last modified on November 18, 2016 at 5:48 pm
Is Nike taking big bets on digital to differentiate itself with customized products and experiences?
BuffetGo: An online ordering platform to reduce buffet restaurant food waste.
KQ
Posted on November 16, 2016 at 9:11 pm
How an online company is enabling restaurants worldwide to easily sell leftover prepared foods and reduce overall food waste.
Mindtree: Leading the Digital Charge
AntelopeM
Last modified on November 20, 2016 at 3:02 pm
How an IT services provider is taking on entrenched competition by re-inventing itself as a Digital-first company
An MBA for $22,000 from your bedroom?
AS
Posted on November 18, 2016 at 4:21 pm
Fully accredited, purely online, MBA from The University of Illinois – $22,000
Do Android Phones Dream of Electric Sheep?
NIB
Last modified on November 18, 2016 at 2:03 pm
We are tracked and monitored almost every waking moment, so why not when we sleep?
Reaching the Digital Generation: Disney’s Acquisition of YouTube MCN Maker Studios
Jodie
Posted on November 18, 2016 at 5:56 pm
"Short-form online video is growing at an astonishing pace and with Maker Studios, Disney will now be at the center of this dynamic industry" - Disney CEO Bob Iger
Can retail stores also act as mini distribution centers?
Msuss
Posted on November 17, 2016 at 5:34 pm
In a digitized retail world, brands are coming up with new ways to service the increasingly demanding consumer. Macy's shows us one solution for big box, traditional retailers: add fulfillment capabilities to existing retail locations.
The Solution to Police Brutality: Digitization?
MAW
Last modified on November 18, 2016 at 6:00 pm
With a spike in police misconduct cases and public outcry, can digital technology, such as body cameras, help reverse this trend?
Why Real Estate Brokers Exist in 2016 And Beyond
Lee
Last modified on November 18, 2016 at 7:21 pm
Real estate brokers always seem to be the next industry ripe for disruption, yet the profession remains stubbornly resilient. The Internet, smart phones, satellite mapping, virtual reality, secure online payments, and consumer data access have all impacted the real estate [...]
Cinemark: On the Way Up…and Down
Zach Gordon
Last modified on November 18, 2016 at 7:53 am
Cinemark hasn't been caught flat-footed in the advent of digital technology, but a more comprehensive commitment to technology will be necessary to drive stable, sustainable results
Online retailing and the Dollar Shave Club
PabloBotero
Posted on November 18, 2016 at 4:32 pm
Unilever and the Dollar Shave Club, can either one make the other grow?
Education: One size no longer has to fit all
Gng
Last modified on November 17, 2016 at 9:25 pm
Students in NYC's public schools are interacting with laptops - not teachers
Furnish your future apartment or home through the power of Artificial Intelligence
paulyarabe
Posted on November 17, 2016 at 7:11 pm
By the end of this post, you will understand how AI can help you furnish your future apartment or home!
When the Success of Digital Transformation is a Matter of Life and Death
Brittany
Posted on November 18, 2016 at 2:34 pm
Whether Cepheid, the first-mover in the point of care diagnostics market, can solve the challenge of connectivity will not only affect the company’s ability to improve patient outcomes but also determine its fate in an increasingly competitive landscape.
Are we approaching the end of management consulting?
user_tpm
Posted on November 18, 2016 at 5:12 pm
HourlyNerd is changing the consulting industry and serving clients with lower willingness to pay.
How Netflix Became Chill
Ross Galloway
Last modified on November 18, 2016 at 4:53 pm
It all started with a little red envelope...
ADT’s Digital Transformation – 140 Years in the Making
Garet
Posted on November 17, 2016 at 5:48 pm
How a telegraph company survived a digital revolution and became a leader in the smart home industry.
Accounting for Artificial Intelligence or Artificially Intelligent Accounting?
GingerBruin
Posted on November 17, 2016 at 11:13 pm
Are accountants becoming obsolete? Ask Watson, he's the one trying to replace them.
P&G: Bringing CPG into the Digital Age
HBS2018
Posted on November 18, 2016 at 4:48 pm
How P&G's use of data is transforming the way it goes to market
How Daimler becomes a software and service company
FF
Posted on November 17, 2016 at 5:03 pm
“This digital transformation is in full swing at Mercedes-Benz. We are transitioning from car manufacturer to networked mobility provider, whereby the focus is always on the individual – as customer and employee. This is how we will continue to develop [...]
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