Digitization Challenge

November 18, 2016

Read The Full Prompt

Choose a company that provides an interesting example of how digital transformation has created opportunities or challenges for business and operating models. A business model defines how a business differentiates itself by creating and capturing value. An operating model defines how that business delivers on that promise. Describe how the organization is using digital technology to develop its business model and operating model, and describe and justify what additional steps you think the organization should consider implementing. Your example can describe a positive (e.g., a success story or best practice) or negative experience (e.g., a business failure).

Note: The post for this assignment should be 600–800 words, and must conclude with a word count such as “(778 words).” Posts should not exceed 800 words.

Submitted (926)

Bringing Digital Innovation to the Mountain
Caroline
Posted on November 18, 2016 at 5:05 pm
Vail Resorts has been a leader in integrating RFID technology with its business on the ski mountain.
It Takes More Than Coins to Change Consumer Behavior
Lane
Last modified on November 17, 2016 at 11:59 pm
Coin fails in its attempt to change consumer payment behavior
“Minority Report” a Reality? The NYPD’s Big Data Approach to Predicting Crime
Clemens
Posted on November 18, 2016 at 3:47 pm
The New York Police (NYPD) has developed a data-driven approach to fight, and even predict, crime. A huge success - it helped reduce crime in NYC by 75% and made it America's safest big city.
Netflix is Streaming!
Andrew Faulkner
Posted on November 16, 2016 at 11:30 pm
Netflix clearly disrupted the DVD market, but their greatest disruption is happening today with TV.
From Big Mac to e-Mac: McDonald’s in the digital age
Billy Clarke
Last modified on November 17, 2016 at 4:02 pm
McDonald's is running to grab the last wagon of the digital train and is focusing on innovation in and out of store. The aim is to revamp the stagnant brand and, thus, to increase the number of customers visiting an [...]
The Rise of the Digital Doctor: Practo Technologies and 21st Century Indian Healthcare
DHC
Posted on November 18, 2016 at 1:44 pm
Digitization of access to healthcare specialists and patient records on a robust, cloud-based platform that facilitates collaboration between doctors and patients was a concept largely unexplored by India’s healthcare system. That is, until Practo Technologies was founded. Practo is the [...]
Electronic Toll Systems: Connectivity, Convenience, and . . . Collections?
Phil Caruso
Last modified on November 18, 2016 at 6:01 pm
Electronic toll collections have revolutionized the highway driving experience.
Is The New York Times on its way to becoming old news?
Sairah
Posted on November 18, 2016 at 3:48 pm
NY Times has survived thus far because of its brand name. It will continue to suffer great losses, however, if it doesn’t re-think its business and operating models to compete in the digital economy.
Education Content in a Digital Age
sarah_me
Last modified on November 18, 2016 at 6:09 pm
Book publishing to educational technology - yay or nay?
Duolingo: Working for your Education
Lisa Sha
Posted on November 17, 2016 at 10:38 pm
Duolingo claims to provide a social service (language education) for free, all supported by your translation services. Will it become sustainable?
No Personal Trainer? No Problem!
Brittany W
Last modified on November 17, 2016 at 12:54 pm
How technology has disrupted the fitness industry
Remember Ask Jeeves? Presenting Operator: the future’s online personal concierge service.
soup
Last modified on November 18, 2016 at 5:58 pm
Connect with experts to buy and discover things you’ll love!
The new DigItaú era
Carlos Costa
Posted on November 18, 2016 at 3:05 pm
Undeniably, the recent ubiquity of digital technology and connectivity are having profound implications for the economy at large, and banking is one of the sectors that has been most affected by this new reality.
Can a 3D printer solve the world’s housing crisis?
beaups
Last modified on November 19, 2016 at 7:46 pm
With its towering 40ft printer, currently the largest one in the world, one company aims to do its part to provide affordable housing.
Saving the Physical Bookstore: Barnes & Noble Edition
KenzieH
Last modified on November 18, 2016 at 1:59 pm
Barnes and Noble has tried many different paths to avoid complete shut down, but has been largely unsuccessful to date. What, if anything, can they do to save the bookstore as we knew it?
The answer is YES! Welcome to HB..X?
ACastellanos
Last modified on November 18, 2016 at 2:07 pm
With platforms like edX, online learning is becoming more and more common. For HBS, however, this was not enough. With the launch of their digital initiative ... did they just happen to invent the classrooms of the future?
Free internet? What could go wrong?
Alec S.
Last modified on November 17, 2016 at 7:46 pm
Is Internet.org an altruistic endeavor to provide free internet to the world's poorer population? Or is it really just a user acquisition tool masquerading as a non-profit?
Burberry: Digitizing the Trench
inohara
Last modified on November 17, 2016 at 9:52 pm
Burberry's path to digitization through use of social media, online customization, and collaboration with tech companies.
Digital banking leader for 25 years
J
Posted on November 17, 2016 at 1:08 pm
After 25 years of digital innovation Bankinter has become the most profitable Spanish bank in 2015. Embedded in a competitive financial industry which is consolidating, how will Bankinter innovate to maintain the lead in digital banking?
Wasting $1 B.. good enough incentive to revamp eHealth programs in Canada?
Purple Unicorn Doppelgänger
Last modified on November 18, 2016 at 4:45 pm
After misusing $ 1 B of taxpayers money trying to develop an effective eHealth infrastructure, Ontario decided to revamp its digital health program. After spending another $ 1.1 B, the initiative is still far from being implemented. What should they [...]
Intercom: Reimaging customer service
anon
Posted on November 18, 2016 at 1:58 pm
Using technology to disrupt how companies scale
Stopping a Heart Attack Before It Happens
snoop
Last modified on November 18, 2016 at 2:06 am
Healthcare is shifting from reactive and intermittent health to continuous, proactive, preventative care. This transformation has the potential to save the healthcare system billions, while significantly improving patient outcomes.
Consumer Reports: Would you Take a Chance on the Safety of Your Child’s Helmet to Save a Buck? Today’s Digital-centric Consumer Is.
JC
Last modified on November 16, 2016 at 6:07 pm
Would you pay $6.95 / month or $35 / year to know that the products you’re buying are safe? To know that your child’s helmet will function properly upon impact? To know that your baby cannot use his or her [...]
Sidewalk Labs: The Urban Parking Conundrum and its Digital Solutions
TOM
Posted on November 18, 2016 at 4:02 pm
Sidewalk Labs, an Alphabet company, has partnered with local governments to use digital technology to solve the problems of urban parking.
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