Private enterprise can only take the promise and potential of the digital economy so far. Governments have a crucial role to play in ensuring that the digital transformation of the economy is a positive one.
Most people when they think of city government, they don’t exactly tend to think of pleasing and intuitive digital experiences. Former CDO (Chief Digital Officer) of the City of Boston and HBS alumna Lauren Lockwood is on a mission to change all that by creating interactions with government that don’t suck.
In an innovative data-sharing partnership, Waze’s Connected Citizen Program connects local governments with traffic incident and congestion data. Professor Mitchell Weiss’s case on the program offers a masterclass in management principles for how small partnerships with government can scale like they’re a Silicon Valley hotshot and successfully build cities fit for the future.
Presented at the Digital Initiative 2017 Future Assembly, in this flash talk, Professor Ben Edelman from Harvard Business School explored the issue of “spontaneous deregulation” – when a company deregulating itself by ignoring the laws that disallow its planned activity.