Satisfying ‘The Boss’, or how to become the leading supermarket chain in Spain by focusing on your clients’ needs
How First Solar, a global leader in the solar photovoltaics industry, is sustaining its competitive position with emphasis on process integration and expansion into countries with sustainable solar energy markets.
At Clover Food Lab, the quickly-growing, data-driven, Boston-based fast-food chain, it is all about the food. Both the business and the operational models are focused on bringing local-sourced, fresh and quality ingredients to consumers, in a fast and casual manner.
A food delivery startup expanding its user base by focusing on its core competency and vertical integration
Starbucks’ continued success is not just about the coffee, but about the close alignment between its business and operating models.
Company Overview “We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services.”  As the first line in Johnson & Johnson’s values-driven Credo dictates, the […]
Zara has disrupted the industry through its “fast fashion” model in the last years. While traditional players design their collections more than 5 months in advance, Zara is able to bring the latest trends from the catwalks and the streets to the stores in less than 4 weeks
De Beers, historical leader in the diamond global oligopoly, had to shift from managing supply to stimulating demand in order to continue to win in the last two decades.
JetBlue is the leisure traveler’s airline, offering leather seats and DirectTV at a discount to legacy airlines. But how will their customers react to an expensive premium cabin? Is JetBlue still a low cost carrier?
How is one the most hated airlines also one of the most successful? By having a tightly aligned business and operating model.