Vail Resorts – Epic Operations
Vail Resorts provides a resort experience that relies on it's multidimensional operating model to add value for customers past just skiing or snowboarding.
TOM Winners
Blank Label: designed in the USA experience at made in China prices
From its origins as an online custom shirt maker, Blank Label’s has evolved into one of the fastest growing bespoke menswear stores in the US. Blank Label’s operating model has been a key to this success and has directly enabled it to deliver on its core customer promise: providing high quality menswear and exceptional customer service at accessible prices.
FreshDirect: Knowing when to stay in your lane
Learn how FreshDirect’s operating model makes its business model even more compelling to customers.
CoCo, a Taiwanese treat with Global mind
CoCo, a Taiwanese fresh-made tea brand, has been providing high quality take away beverage including boba tea since 1997 and has grown globally in recent years as well.
CoCo’s mission is the relentless pursuit of soothing people with high quality drinks, manifesting in the business model of premium brand position, variety customer choices, and consistent, organic growth trajectory.