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Technology and Operations Management

Technology and Operations Management

MBA Student Perspectives

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Online Travel Agencies

Not just winging it: predicting airfare at KAYAK

Posted on November 13, 2018 by Em Batt

How KAYAK uses machine learning to predict drops in plane ticket prices.

Despegar.com: From Online Travel Agency to Software Developer

Posted on November 18, 2016 by JM

Despegar.com (and its Brazilian affiliate Decolar.com) was created to solve one of the main bottlenecks that travellers faced in Latin America: queuing for hours in front of a travel agent to book a flight. With Despegar.com, passengers were able to […]

Orbitz: Turning Digital Distribution from a Challenge to an Opportunity

Posted on November 18, 2016 by GG

It was the year 2001. The leaders of five major airlines (Delta, United, American, Continental, and Northwest Airlines) were greatly concerned about the rising threat of digital distribution through 3rd-party online travel agencies/exchanges such as Expedia. In contrast to traditional distribution channels […]

Need a Hotel, Tonight?

Posted on December 9, 2015 by sijwang

How a mobile app is revolutionizing the hotel industry

Priceline: Outperforming the Online Travel Agency Business Globally

Posted on December 6, 2015 by MGrass

The Priceline Group has consistently outperformed it's competitors in the Online Travel Agency business. So what is Priceline doing well?

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