In an effort to spur innovation, Capital One has opened up access to its data for external developers via API. To what extent can they shift toward the business model of technology platform, and what organizational changes will they need to make to do so successfully?
Subscription-based crowdfunding platforms like Patreon claim to help artists to make a fair living through fan support – but is that truly the case?
Despite having been transformed by technology over the past half-century, the banking industry is threatened by increased digitalization, particularly the rise of start-ups that utilize technological solutions to provide better services at lower costs. Nevertheless, most large banks are uniquely situated to take advantage of the opportunities posed by advanced technologies. Citi, in particular, has transformed both its operating and business models in exciting ways; by continuing to lead in the industry, it will ensure its role at the center of the global financial system for another 200 years.
M-Pesa has become the payment method of choice in Kenya. With a simple SMS text, those who traditionally lacked access to financial institutions can now easily send and receive money.