The airline industry is known to be a tough business. Capital costs are high, regulation is prolific, and competition is fierce. How then has Southwest Airlines (SWA) managed to differentiate itself as the only airline with 41 years of profitability?
Fewer flights + targeted customer base = Industry leading profitability
From package pickup to final delivery, FedEx's air freight network is the world's largest continuous flow process, allowing it to deliver on its customer promise of fast, overnight, and reliable delivery.
Ryanair is Europe’s largest low-fare airline and its focus on having the lowest possible cost also made it one of the most profitable airlines in the world. However, those profits came at the expense of, in Ryanair’s CEO own words, “unnecessarily pissing people off”.
From Back to Front: How JetBlue Airways has maintained its low price leader position through optimizing its operations