Thank you so much Jaydn for a great article – it is interesting to see how Samsung started seeing more opportunities in IoT and trying to integrate different business units they have. Although I agree the potential of IoT as well as integrated solutions like Smart Home, it is also a difficult concept for the consumers to understand. How does Samsung try to make their customers adopt to these concepts? (Similar discussions we had on product diffusion in Marketing class)
Thank you so much for a great article – I was also surprised by the news but impressed by a bold move by the government at the same time. I’m also wondering how this will impact on the government’s efforts on taxation – will cashless economy will make the government easier to collect the cash? I’m also curious how traditional mom-and-shop retailers can change their behaviors – do you think they will move cashless economy soon? Or will this be a long march for the country to change?
Thank you Caroline for an interesting article – I’m an avid skier so very excited to see the new experiences RFID technology will provide to skiers. I’m wondering whether the company can make these experiences not one-time experiences, but ongoing ones? For example, creating photo albums and records of skiing in every trip, and customers can collect the memories and records over time? These efforts might help the company to retain the customers for a long term. I’m also curious how this technology can potentially be applied to other industries as well. For example, amusement park like Disney Land can also apply the technology and change the experiences for the customers?
Thank you very much for a great article Jessie – I did not follow up what happened to the Washington Post after Bezos acquired so it was fascinating to see the progress they made in the past few years. I fully agree that there are many things the news publishing player can learn from other Internet giants like Amazon, and I’m optimistic about the evolution of the industry going forward. I’m also wondering what will be additional synergies the Post and Amazon can make. Traditionally, newspapers are a major advertisement channel for retailers – maybe Amazon and the Post can do the similar thing in a more sophisticated way – targeted advertisement based on the customer profile, or cross sell of books and other media in Kindle?
Thank you Ross for a great article – I’m one of loyal users of OpenTable and it is great to know where OpenTable is heading to. Regarding optimizing the data for expanding their services, how much do you think feasible for OpenTable to get the data on the menu the customers ordered? In order to give recommendation on wine, for example, they need to get the actual transaction data of customers in each restaurant they went via OpenTable. This may require efforts on data integration with each restaurant and may take time (as CPG companies don’t have an access to POS data in retaliers).
Thank you for sharing great insights Ellyn – never thought about the link between tech company like Google and sustainability. One thing struck me in your article is the amount of electricity you consume when streaming a video. In next few decades, we will see an exponential increase of internet usage and this will lead to further electric consumption both for consumers and service providers. Maybe Google can also play a proactive role on how to make the data usage more efficient, e.g., finding a way to stream a video with much less electricity?
Thank you for sharing rigorous analyses on the impact of climate change on paper business. When I was serving for a IP competitor in a consulting project, there was a decreasing demand of paper products (especially for copy paper) due to concerns on sustainability. Many companies (especially in developed countries) started a “paper-less” practice and the consumption has been decreasing. I think this will give paper manufacturers such as IP a difficult challenge to handle – how to continue selling paper products while advocating sustainability as a socially-responsible company?
Andy – it is very impressive how you analyzed the impact of climate change on MLB in multiple angles. One thing I found interesting when I compare MLB to Japanese Baseball League is that design of the stadiums. Among 12 professional teams in Japan, 6 of them have domed stadiums which allows the team to play in any weather condition. Although the construction cost of those stadiums is typically higher than regular stadiums, it will at least solve the first concerns you raised? I am keen to understand more why these stadiums are not a regular practice in United States.
Ayhan – this is a very interesting topic and thank you so much for sharing your thought. Although I fully agree with your idea on embracing sustainability within the value proposition of Uber, I have some reservation on how this will be impactful to convince the government to allow Uber’s operation especially in emerging markets such as China, India and Southeast Asia. In those markets, sustainability is still a secondary priority for the government, and they are much more concerned about the impact on employment of existing industries (e.g., Uber got a strong backlash by taxi industry in Jakarta). I believe it is important for Uber to keep multiple propositions to bring to the government (create new employment, reduce congestion, make the people’s lives more convenient) and use them tacitically depending on the government’s interests when they lobby to the government.
Thank you so much for an interesting article. I fully agree with the potential of bike sharing service in urban cities – we started seeing this in many cities in U.S. and there will be a high chance that this trend will continue in urban cities in emerging countries like China. One way to look at this issue will be how to integrate this with other transportation services. Bicycle is a great way to move within the central area, but it will not become a major way to commute from suburban areas to the central area. Therefore, creating a end-to-end chain of transportation is critical, e.g., commuting from suburban areas to the central area by train, and then use bicycle from the train station to the offices. In order to realized this, partnership with public sector will be critical for such services to become successful