Andy – such a great post! My understanding was that the reason they are able to keep labor costs so low is that they employ non-unionized workers. Is this sustainable? And are they subject to any sort of regulatory risk if they continue this employee policy? If not, why do other airlines not? It feels that as other airlines restructure they would move to a similar model in which case does Ryanair lose their competitive advantage?
Interesting post! Growing up in the South I ate Chick-fil-a regularly and can attest to their incredible customer service and strong brand loyalty. The franchise model makes a lot of sense given their desire to expand – but how do you truly ensure consistency across franchises? Also, how do you think Chick-fil-a will compete as the market moves away from fast food, and particularly fried food, and more towards healthier options? Finally, curious how you think Chick-fil-a compares to newer fast food chains like Chipotle or Shake Shack.
Such an interesting post! How do you think they’ll maintain their quality of content? And what do you think the growth opportunities are going forward?
Great post! I’m curious to your thoughts around brand dilution as Victoria Secret expands into other markets? Do you also think competitors like True & Co are legitimate threats to Victoria Secret’s market position?