I agree with Andrea that it seems like there has to be a way to make this work without the failures you’ve mentioned. Is there data on how often SANE is available versus another nurse needs to do it? Would be interesting to know if there are trends in demand for SANE that the Department of Public Health could use to determine how many are on call at a given time.
I agree with you and Yasmin that cleaners going offline seems to be a critical problem that Handy has not yet resolved. I’m also curious to learn more about the subscription service, since I know that I don’t get my apartment cleaned on a regular basis, but rather before or after big events. The minimal flexibility Handy provides seems like a big detriment
John, it’s interesting to contrast LinkedIn with Facebook, which you started to do. Facebook gets its revenue from advertisers, while LinkedIn charges users for its premium products. Thinking back to the classroom discussion about which constituency you want to charge, it’s interesting to see that models have worked successfully.