Hi Andrea! So glad you wrote a post on M-Pesa! I think it’s interesting to note that M-Pesa was around before services like Venmo – and scaled up much more quickly. In many ways, these types of companies are helping African markets leapfrog more developed ones in terms of financial technology – and it’s out of necessity!
Great post Steven! Do you think that online education (e.g. HBX) will ever be a meaningful revenue stream for HBS? Do you think that there is a risk to HBS becoming “too commercialized” through online learning?
Great blog post! It seems that IKEA has been offering more “higher end” projects in recent year, notably through their Stockholm line. How does this reach towards higher value, and presumably higher margin, products fit in with the overall drive towards efficiency that seems to underscore their operating model?