Great post, Ivan! I think it is really interesting to look at this from a non-profit perspective. It seems like many of the four challenges you highlight are pervasive in this sector. Do you think a lack of alignment between the business and operating models is systematic in this sector because the business model is non-profit and it is that much harder to measure progress when the impact is social rather than financial? Is this something that Save the Children do any worse/ better than their peers or does everyone have the same problems?
Great post Palak, love this! I have a couple of questions around their returns policy – how do they manage this process? Also, have they been able to look at the operating model for similar companies, such as Gilt, and adapt/improve it for their purposes?
This is so interesting – love it! My main questions are around the sustainability of this model. How much longer can Everlane keep ‘reinventing’ the basics, season after season – will they run out of ideas? Also, I wonder whether this low inventory model is restricting their growth. Further, are they sacrificing growth for their ‘story’ and what is the tradeoff between being transparent and maximizing profitability?