I love this post as I happen to be a pretty loyal Mr. Porter customer. Besides clean website design and comprehensive product assortment, Mr. Porter’s Editorial updates successfully capture my attention on a daily basis. I would love to walk through its daily fashion articles which offer a lot of practical fashionable lifestyle tips. These tips are normally followed by purchase links, where you can put your order very easily. Mr. Porter is not only a place to “waster” your money, but also a place to help develop your fashion taste day by day. I believe a lot of luxury product customers would love to pay for this kind of experience.
Hey Lisa, thank you for your comment. As of theft and destruction issue, both Ofo and Mobike have strengthened their bicycle structure and updated their GPS tracking system. In the meantime, they are trying to cooperate with local police in some cities. However, as you said, it would really take a lot of money and time to educate local customers (especially in Tier 2/3 cities) for this new type of business. As of uni-directional travel, currently they don’t offer any discount. They are still trying to increase total bicycle fleet available in the city. Technical wise, their current system is not robust enough to track customers who travel in the opposite direction.
When I look at a typical apartment hunter’s website, I find it easy to read thru and compare between candidate apartments based on price, house condition, location, etc. However, when I look at Bozutto’s website, I found it so fashionable that I got lost on the website as every page for each property looks quite different. For people who are looking for an apartment, it would be quite painful to read thru Bozutto’s websites. In addition, as Bozutto is targeting at HNW customers/organizations, instead of putting all information online, Bozutto should distribute its information in luxury hotels/clubs/office buildings and reach as many of its target customers as possible.
I found MagicBands a pretty amazing idea as it can function as a guest’s room key, theme park ticket, and credit card, and have all reservations loaded so all guests need do is scan their band for anything they desire. However, I am not sure whether it can help solve long waiting queue issue in most of Disneyland parks. Even if you reserve online in advance, you still need to wait in queue for your desired activity, as the “capacity” is quite limited given high demand. Sometimes you have to wait for even three hours for the most popular activity, which really harms customer satisfaction. Besides, in most cases, people have pretty strong preference on which activity to go. Even if they are told there is short waiting line in “Splash Mountain”, they would probably still stay with “Space Mountain”. I would love to understand how this new technology impacts operation of Disney in the real world.
I have visited Bangkok for a couple of times and was pretty struck by local traffic jam, especially in peak hours. I would normally choose tuk tuks as they are always faster than taxi on busy streets. Bangkok is a city full of motorcycles, so it’s pretty straightforward to imagine people could leverage them to deliver packages. I would be very curious about qualifications of motorcycle drivers. Especially what kinds of measures does Skooter adopt to ensure package safety. I would also be interested to know if Skooter could really make money through this business. As far as I know, this kind of business is hugely subsidized by VCs during business expansion period.
Fantastic post! I still remember when I did scuba diving in so-called “diving paradise” of Koh Samui and Koh Tao in Thailand, many diving locations had already been impacted either by local pollution or by climate change. I could imagine local scuba diving agencies are really having a hard time attracting customers to go back to these places. I agree that luxury traveling like scuba diving is extremely vulnerable to climate change. I am wondering if it’s possible for travel agencies to include more educational pieces into their service to arise awareness of climate change impact. I am also super curious about customers’ reaction to these educational pieces.
Love this post! I have done several consulting projects for Coca-Cola and am pretty familiar with the company. As a company with brand equity of more than 80B USD and unbelievable brand awareness, I do believe Coca-Cola has huge responsibility to drive people’s attention on climate change issue more proactively. Currently most of its advertisements are still product sales driven. I would love to see if Coca-Cola could leverage its brand image to launch more advertisement campaign to draw public’s attention on climate change issue.
Sometimes I feel sympathetic about local government as they have to resolve this super complicated air pollution issue while maintaining local economy growth. The easiest way to reduce greenhouse gas emission and pollutants emission is to shut down factories or move the factories to somewhere far away from urban area (like what Beijing local government is doing right now). However, I don’t think enough new jobs have been created to accommodate people who used to work for these traditional manufacturing industries and creating service industry jobs really take long time.
This post is pretty eye opening – I haven’t thought that climate change could have such profound impact on insurance industry. Given climate is becoming increasingly volatile and hard to predict, I am wondering if AIG should limit its exposure in some certain industries or countries which could be easily impacted by changing climate. This approach would definitely make AIG more “weather-proof” than before, but would also limit its business and sabotage certain client relationship they have developed for years. I believe the better way to encounter climate change issue is to innovate insurance product, and provide more product to hedge climate risks.
Love this post. I don’t think hotel industry is very responsive to climate change as its impact has been very obvious to hotel/accommodation in general compared with food/agriculture industry. I do see many hotels started the initiative of encouraging customers not to change bed sheets during their stay. I am wondering to what degree that initiative has been implemented and what exact impact has that initiative brought to mitigate climate change issue.