Thanks for adding some color, guys.
Nathan – Fastenal does have some machining capabilities, though I’m not sure how well suited those are for small and medium size customers. Interesting point though.
Scott – your experience checks with the research I did. Fastenal prides itself on a really knowledgeable staff that goes the extra mile for the customer.
Unfortunately, in the military, I couldn’t really source products from either company. Most times I ended up using Grainger since it was a DoD-approved vendor.
Great post. The story of Radio Shack reads similar to that of Circuit City. Both retailers were highly successful, but failures to recognize the changing competitive landscape, coupled with product mix and e-commerce issues, spelled their demise. I also agree with Gavin that Radio Shack should’ve catered more to the maker/tinkerer market. This seems like an underserved segment.
Great post, Susan. Have you seen any studies on the efficacy of the Etonkids education vs. other private schools or public schools in China? Clearly, the company is doing something right, evidenced by it’s profitability, but I’m just curious if the premium price is worth it for parents and children.
Great post. I’ve ordered from Trunk Club a few times, and the value proposition is clear to me. I do wonder if Trunk Club will expand its clubhouse concept to other large metropolitan areas in the US. I believe they currently have locations in Chicago, NY, Dallas, DC, and LA. I’ve visited the Chicago location before and have to admit, the customer experience within the clubhouse was fantastic and certainly engendered continued loyalty from me. I think the “stickiness” of the stylist becomes even stronger in the physical location as well.