There is potential for Natural Language Processing in People Analytics to provide transnational corporations with a tool to improve interpersonal communication across it multicultural teams as well as “soften the blow” of cultural biases and misunderstandings, uncovering what’s otherwise “lost in translation”.
Sentiment analysis and NLP is a hot topic for employee engagement, and sometimes potential flaws of the sentiment analysis are overlooked. What matters most for employee engagement is apparently “just open up our ears and listen.”
Performance evaluations are not known for objectivity and consistency. An analysis of U.S. Marine Corps FITREPs shows how people analytics can help.