Employee Mood Analytics: Don’t Just Measure the Symptom, Measure the Cause!

Posted on

In this post, I share my thoughts on the article, “Employee mood measurement trends” by Tom Haak, which amongst other things, describes three main means of measuring employee mood: traditional surveys, simple daily feedback tools, and passive data mining of employee online communications (emails, Slack, Yammer etc.).

I share my assessment of each method. Furthermore, I discuss why passive communications mining is likely to generate data that is unrepresentative of employee mood. Instead, it is more suited for analyzing supervisor effectiveness, which is a leading indicator and arguably the most important determinant of employee mood (the symptom).

Finally, I opine that analyzing supervisor effectiveness through communications data mining could be combined with traditional employee mood surveys to generate actionable insights to improve overall employee performance.

People Analytics à la Française

Posted on

In a few of our class sessions this semester, we have asked whether and how people analytics differs across cultural contexts. I have found these questions interesting, so I thought I would dig into some examples from France. I would […]