Culture and Digital Transformation
Successfully bridging the gap between the old and the new concepts in healthcare: Culture change is a prerequisite and it is the top hurdle to digital transformation!
Successfully bridging the gap between the old and the new concepts in healthcare: Culture change is a prerequisite and it is the top hurdle to digital transformation.
What in particular are you finding challenging about culture change for digital transformation? Is this referring to electronic health records or finding ways to adopt consumer-facing technology? Who are the holdouts, and why are they resisting if this change is inevitable?
Agree—in words of Peter Drucker—“Culture eats strategy for breakfast” And yes culture is critical.
John Kotter has several writings through HBS series that I have found helpful re leading change (and multiple books). The steps include finding a powerful guiding coalition. Who are the community members who are engaged and excited for the change and transformation to digital (across levels from the organization)? Can you support those groups to have projects for change to begin to tackle the larger goals at hand? Do the staff understand the reason the change is needed? Are the vision, mission and goals articulated well and frequently? Do the understand the “why”?