How do we communicate an abnormal biopsy or an abnormal X-ray to our patients in a timely, efficient manner?
Getting an X-ray and waiting several days to get the results is very common practice. So, if you are a female patient who felt a lump on breast exam and go to have a mammogram, wouldn’t you want to know the results right after you have the test done? Is it ok to keep someone waiting for hours, maybe days, agonizing over the results?
I could say the same for so many other tests and procedures we performed and sometimes forget that for that person it means everything to have a quick response.
We have the technology to know these results almost immediately, especially for imaging studies. How can we improve this process of communicating timely with our patients?