Mercado Libre, the largest online eCommerce ecosystem in Latin America, has disrupted the retail industry. Its innovative business model has positioned the company as a winner in Latin America, which has been reflected in its impressive growth.
Starbucks Rewards Program generates customer loyalty, increased revenue, and data for the company to create meaningful 1:1 relationships and personalized marketing efforts.
IKEA's investment in digital supply chain technology has improved operating efficiency of its furniture/food businesses as well as enhanced omni-channel customer experience.
ThredUP, the self-proclaimed “world’s largest fashion resale marketplace,” began as a pure multi-sided platform, matching sellers with buyers to trade their clothing directly. In an effort to create a better experience and more value for both sides, ThredUP pivoted to a consignment model taking more control over transactions (and, subsequently, more risk). The risk appears to be paying off as its latest “Resale-as-a-Service” launch allows brands and retailers to directly plug into the ThredUP platform to fuel their own businesses.
Buy high, sell higher. Sneakers are too big to fail! – Overheard in a Nike elevator, probably.
Instagram has provided the chance to brands like Fashion Nova to challenge the traditional fashion institutions. Using social media, crowds can express their opinion and taste which made market opportunities visible to small scale niche e-retailer.
A brick-and-mortar specialty store is at risk of disintermediation from a subscription company. The response? When you can't beat them, join them.
Digitally-born companies like Casper have transformed the previously mundane experience of mattress shopping into buying an aspirational item – and lifestyle.
Rent the Runway continues to challenge the need of brick-and-mortar retail stores by providing a compelling and accessible online platform to rent high-end women’s fashion for work, evening, and any event in between.
Houzz's success illustrates a potential path forward for brick &amp; mortar stores and service providers, which are feeling the heat from Amazon.