Skip to content
Logo.
The HBS Digital Initiative reshapes digital to create a world where technology advances and serves humanity. The DI manages this forum to highlight perspectives from the HBS student community.
Want to learn more about technology and organizations? digital.hbs.edu
Close and dismiss. Expand.
Digital Innovation and Transformation

Digital Innovation and Transformation

MBA Student Perspectives

  • Course
  • Assignments
Search for:
  • Log In
  • Log In

    Lost your password?

chatbots

Tay: Crowdsourcing a PR Nightmare

Posted on March 18, 2017 by So Many Cranberries

“We are deeply sorry for the unintended offensive and hurtful tweets from Tay, which do not represent who we are or what we stand for, nor how we designed Tay.” [1]

TayTweets with Trolls: Microsoft Research’s Painful Lesson in Conversation Crowdsourcing

Posted on March 17, 2017 by Micah

In March 2016, Microsoft launched Tay, a Twitter bot that could learn from its conversations with others. The experiment quickly unraveled.

Crowdsourcing AI at Drift: Does Analyzing Crowdsourced Information Actually Make Bots Smarter?

Posted on March 12, 2017 by Ellen DaSilva

The proliferation of chatbots over the last two years has made life easier for some people. But are these bots really learning from their crowdsourced data inputs to make the outcome better for all users?

    A project of:
    At:
    • Course
    • Assignments
    • Terms and Conditions / Privacy Policy
    • Contact Us
    • Community Guidelines