Delta airlines has been one of the most innovative travel companies in the past few years. The company has implemented more than a dozen tech-enabled initiatives – more details on those below – aimed at four key goals: cost-cutting, increasing […]
Flying on an airplane is a highly individualized experience that seems to disregard the value of the opinion of the customer. This post brainstorms some ideas for leveraging the power of the crowd for airlines.
Embracing data analytics has helped Delta propel itself to the top of the US airline industry.