AI is driving the next labor revolution, starting with call centers
Hospitals face some of the most daunting digital challenges: an unprecedented growth in unstructured data, the need to standardize IT platforms, and increases in sophisticated cyber threats. On top of that, hospitals are also facing pressure to deliver digital care. […]
This essay discusses how Johnson & Johnson is embracing digital innovation and transformation in healthcare.
The burgeoning field of people analytics poses a threat to incumbent consultancies.
How is Big Data and Recommendation Engines shaping customers’ preferences and experiences in e-commerce?
MedAware’s machine-learning algorithms mine data gathered from millions of electronic medical records to detect outliers in prescription behavior and flag them in real-time to healthcare providers
Cogito uses real-time emotional intelligence software that incorporates AI and machine learning to analyze voice calls and assist call centers to better engage with their customers.
Spotify, the largest on-demand music service, uses big data, artificial learning, and machine learning techniques to deliver a unique and personalized music listening experience.
GROW has quickly grown its platform to match recruiters and job applicants using sophisticated AI tools in Japan. A no-fee-to-applicants model has allowed for quick expansion and increased the quality of the platform (by providing vast amounts of training data for its algorithms). Should GROW consider geographic expansion?
PredPol, crime prediction service