Shopify, a low-key Canadian company, started as a SAS software solution that enables small and medium-sized businesses (SMBs) to create their own customizable e-commerce websites without the need to have any prior development or design knowledge. Today, fifteen years after […]
Macys is unable to deliver on competitive pricing, differentiated customer experience, and unique product offering. Its historical competencies leave it ill-equipped to compete in the omnichannel retail market.
Countless times, online grocery delivery has been attempted with little success. It has taken a behemoth like Amazon to finally get it right.
PillPack, a full-service pharmacy, was recently bought by Amazon for $1 billion and is now poised to disrupt the retail pharmacy market.
AI is driving the next labor revolution, starting with call centers
Similar to Rakuten in Japan or Alibaba in China, MercadoLibre, which translates to “Free Market”, is an online commerce platform that currently operates in 18 countries in Latin America.
OLX, the world’s leading classifieds platform, missed the opportunity to go through the right Digital Transformation in a timely manner… Will they still be able to succeed?
How Amazon combines its customer-centric approach with data-driven decision making to create and capture value.
How is Big Data and Recommendation Engines shaping customers’ preferences and experiences in e-commerce?
Amazon is leveraging Alexa to gain a deeper foothold in the apparel space.