Matt – I completely agree. Gojek has clearly come a long way since 2010, but I think now more than ever, they should be concentrating on their core competencies. Offering transportation by scooter/motorbikes in a small country with over 250 million people has been their winning strategy, and when considering veering into Fintech or international expansion, I hope they don’t loose track of what made them such a big success.
Thanks for your comment Partha. I checked out Amazon Prime wardrobe and it seems really interesting. I think their 7-day try-on period (before you pay) is a great strategy to convert users. That, coupled with the fact that the membership fee is included for Prime Members makes the switching cost very low and should definitely be a cause for concern for ASOS.
Great article! Alcohol is a tricky subject, because regulations forbid shipping of alcohol across state borders for DTC. If Amazon or another large player were to enter and gain market share from Drizly, they would need to do so in the same clustered network style that Drizly has set up.
Great article! HBS has definitely been slow to adopt digital tools, but I think significant progress has been made with the debut of HBX and EdX. I think it’s important to differentiate tech education from digital innovation. Learning about tech, such as R programming or excel, are complimentary skills to the growing digital business world and are, indeed, not part of the HBS curriculum. On the other hand, digital innovation in the form of online learning (i.e. traditional content offered online) is something that HBS is ramping up. This semester, for example, students were offered a list of online IPs for credit. I recommend you check out this page for more information on the online course pilot:
In January, I had a one-day layover in Tokyo and asked some friends for tips on what to do. TeamLabs Borderless was the unanimous answer, and after visiting it, I can personally attest to the success of this digital art revolution. What’s interesting about this movement is that they aren’t solely focusing on converting existing museum customers to the digital platform, but rather introducing an entirely new segment of the population to the art world. While there, I noticed groups of teenagers visiting after class, families of tourists with young children, and elderly as well, all seemingly enjoying their time at the exhibition. By getting more people interested in arts, there might even be a spillover effect into the traditional (analog) art world.
Very interesting article! I wonder how long it will be before other airlines both in the US and abroad start adopting facial recognition and RFID technology. Once competitors enter the market with these seemingly low barriers to entry, Delta risks losing their competitive advantage. If they have a first-mover advantage on data collection and analysis, they may be able to gain a significant amount of market share.