This is a great article, thanks for sharing. When it comes to urban planning, it is a struggle to choose designs that may be more capital intensive yet result in happier people. Until happiness can be measured, I fear people will always choose the cheaper alternatives rather than those maximizing the comfort of civilians.
Great read! I believe the entire food and agribusiness industry will see a rise in the use of frontier technologies in the coming years. With companies like John Deer pushing the limits of what we know today as farming, they will hopefully manage to incentivize a new generation of farmers to join the workforce and help grow our food supplies with cutting edge technology.
I agree that by specifically stating that they are a robot, they are managing expectations and offering the customer something foreign and new.
As for the rise in mental-health issues, I recently sat in on a Zoom talk from a mental health specialist saying that these are indeed very tough times. Those suffering from anxiety or depression prior to COVID have felt the severity increasing, while those who were once mentally fit seem to be sliding into anxiety. Hopefully this will revert once the pandemic is over.
This really is a great opportunity for DocuSign to differentiate itself from other players and capture value. My main concern is that for many applications, government organizations or banks require you to e-sign their documents with DocuSign and still mail in a physical copy with a hand signature at your earliest convenience. While this buys the customer a bit of time to print and go to the post office, it still defeats the ultimate purpose. Hopefully in the long run DocuSign will be able to change that norm.
Very interesting read – I have been using the Calm app to help me through these times, but it seems that Headspace has found a solution to social distancing by having live remote group meditations. Seems like the perfect way to stay mindful and still feel like you are part of something bigger.
Great article. With Lyft being a much smaller player than Amazon, I question their abilities to create an AI/ML platform quick enough. This might be a great opportunity for Lyft and Amazon to partner together with an AI/ML algorithm to optimize deliveries, utilizing Lyft for the last-mile fleet, and Amazon’s already well established ML capabilities.
Matt – I completely agree. Gojek has clearly come a long way since 2010, but I think now more than ever, they should be concentrating on their core competencies. Offering transportation by scooter/motorbikes in a small country with over 250 million people has been their winning strategy, and when considering veering into Fintech or international expansion, I hope they don’t loose track of what made them such a big success.
Thanks for your comment Partha. I checked out Amazon Prime wardrobe and it seems really interesting. I think their 7-day try-on period (before you pay) is a great strategy to convert users. That, coupled with the fact that the membership fee is included for Prime Members makes the switching cost very low and should definitely be a cause for concern for ASOS.
Great article! Alcohol is a tricky subject, because regulations forbid shipping of alcohol across state borders for DTC. If Amazon or another large player were to enter and gain market share from Drizly, they would need to do so in the same clustered network style that Drizly has set up.
Great article! HBS has definitely been slow to adopt digital tools, but I think significant progress has been made with the debut of HBX and EdX. I think it’s important to differentiate tech education from digital innovation. Learning about tech, such as R programming or excel, are complimentary skills to the growing digital business world and are, indeed, not part of the HBS curriculum. On the other hand, digital innovation in the form of online learning (i.e. traditional content offered online) is something that HBS is ramping up. This semester, for example, students were offered a list of online IPs for credit. I recommend you check out this page for more information on the online course pilot:
In January, I had a one-day layover in Tokyo and asked some friends for tips on what to do. TeamLabs Borderless was the unanimous answer, and after visiting it, I can personally attest to the success of this digital art revolution. What’s interesting about this movement is that they aren’t solely focusing on converting existing museum customers to the digital platform, but rather introducing an entirely new segment of the population to the art world. While there, I noticed groups of teenagers visiting after class, families of tourists with young children, and elderly as well, all seemingly enjoying their time at the exhibition. By getting more people interested in arts, there might even be a spillover effect into the traditional (analog) art world.
Very interesting article! I wonder how long it will be before other airlines both in the US and abroad start adopting facial recognition and RFID technology. Once competitors enter the market with these seemingly low barriers to entry, Delta risks losing their competitive advantage. If they have a first-mover advantage on data collection and analysis, they may be able to gain a significant amount of market share.