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I agree that this service sounds great. I found your point about the buffer time added to appointments interesting. I wonder if this barrier to scaling and improving the economics will be reduced at scale if a given provider can book appointments at locations close to each other.

On March 22, 2020, Elisa commented on ASOS: Your one-stop shop for all things fashion :

I think your point about ASOS’s global reach is really interesting. More than any other retailer I’ve used, they’ve built out a truly global distribution network for both delivery and returns. I wonder if this access to previously unreachable markets will help keep brands on the platform despite sales being squeezed by ASOS knockoffs.

On March 22, 2020, Elisa N. commented on Faire: Empowering the Shop Local Movement :

I think the points you raised about Faire’s sustainability are really interesting especially with the payment terms. I am curious to see their ability to maneuver the current environment and a recession. On one hand, large gatherings, including trade shows, being canceled and may lead to small businesses and makers turning to Faire out of necessity driving both sides of the platform. On the other, recessions typically hit small businesses the hardest which will be challenging to makers, retailers and Faire.

On February 10, 2020, Elisa N. commented on The Louvre: Winning at Digital Engagement :

Such an interesting topic! I had no idea about the partnership with Nintendo and its heavy use of data analytics. I’m curious if other museums around the world have followed suit or if the Louvre is pioneering innovation in the industry.

On February 10, 2020, Elisa N. commented on Glossier: Disrupting the Traditional Beauty Industry :

Definitely think Glossier is a winner too! As a customer, I never considered how user engagement with impacted the product development cycle and provided Glossier with key customer insights. I’m curious as to how Glossier is systematically capturing data and using it when designing new products.

On February 10, 2020, Elisa N. commented on Amazon continues to dominate – from bookshelves to refrigerators :

I agree that entering into the grocery market was a great move on Amazon’s part! It will be interesting to see if Amazon will expand its footprint beyond urban and suburban areas where Whole Foods are typically located or if it will leave less populated areas to other competitors.