Such an interesting topic! I had no idea about the partnership with Nintendo and its heavy use of data analytics. I’m curious if other museums around the world have followed suit or if the Louvre is pioneering innovation in the industry.
Definitely think Glossier is a winner too! As a customer, I never considered how user engagement with impacted the product development cycle and provided Glossier with key customer insights. I’m curious as to how Glossier is systematically capturing data and using it when designing new products.
I agree that entering into the grocery market was a great move on Amazon’s part! It will be interesting to see if Amazon will expand its footprint beyond urban and suburban areas where Whole Foods are typically located or if it will leave less populated areas to other competitors.