Digital Innovation and Transformation During the COVID-19 Pandemic

May 02, 2020

Read The Full Prompt

The COVID-19 outbreak is a tragedy that will have long-lasting implications for our global economy. The pandemic has showcased the value of digital operating models and is likely to force many companies to speed up their digital innovation and transformation.

For this blog post assignment, please consider ONE of the following questions:

  • Identify an organization that was under significant threat from the COVID-19 outbreak but quickly innovated its operating model to mitigate the impact during the crisis. Please describe the capabilities and processes that enabled these changes and any generalizable lessons for other organizations.
  • Identify an organization that has been significantly affected by the COVID-19 outbreak and recommend how it can leverage digital innovation to grow again.
  • Identify an organization that has experienced significant growth during the outbreak because of its digital operating model. Discuss whether this growth is short term or not and what actions the organization can take to sustain its growth.

Create an approximately 1000-word post to make your contribution on by 6 pm on May 2.

Please also respond to and comment on three other posts per assignment. Feel free to use graphics, data, videos, and links to other sites to corroborate your points.

Submitted (79)

Zillow Falling Flat During this COVID-19 Pandemic
Robert Alexander
Posted on April 29, 2020 at 10:40 pm
“Never let a good crisis go to waste.” – Winston Churchill If only Zillow had the same mentality as Churchill during this global pandemic their actions might have led to a different strategy than the one they are currently pursuing. [...]
Airbnb: To be, or not to be
Last modified on April 30, 2020 at 5:06 pm
Airbnb is facing unprecedented challenges due to COVID-19 hit. Even if Airbnb can weather the current crisis, can it sustain its business model?
Lyft-ing Communities, Delivering Hope, and Winning the Rideshare Race
Last modified on May 2, 2020 at 5:02 pm
Through the COVID-19 pandemic, even the disruptors have been disrupted. Lyft has a unique opportunity to help communities while building a platform for growth, advancing the company's mission to "reconnect people through transportation and bring communities together."
Practo: Climbing the pandemic ladder
Last modified on May 2, 2020 at 11:30 am
Indian government’s response to Covid-19 crisis In lieu of coronavirus pandemic, India announced a 21-day lockdown, effective from March 25th. The lockdown has been extended multiple times, currently extended till May 17th. Telemedicine is getting a lot of traction across the [...]