January 28, 2020

An Experiment Using AI to Build Data-Driven Products


  • Chatbots — beyond Siri and Alexa.

In this flash talk from the 2018 Future Assembly, Carrie Epstein and Amy Sinensky look for chatbot applications beyond customer service and personal assistants and find a novel way for Viacom to implementing this technology that answers data questions in real-time and enhances the company’s existing domain expertise.


“The size of the global chatbot market is expected to reach 1.23 billion by 2025, and in a recent survey of 800 different brands across a variety of domains, 80% said that they were either already using chatbots or plan to implement on in some capacity in the next two years.

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Next Edition | June 1, 2018